Bringing user experience to online education

Since 2014 I have worked a multidisciplinary role with a leading Irish educational institution.
Having started as an administrator, I set a goal to create a new role for myself, using digital skills to enhance the institution’s education offerings.
In that time I have been thoroughly involved in the digital transformation of the education centre, embracing an ‘online first’ model of learning, and focus on enhancing the user experience for online students.
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Tools used
Adobe Creative Suite,
Articulate,
Final Cut Pro,
Logic Pro,
CSS,
HTML,
JavaScript,
Sketch,
InVision,
Miro,
Canva,
iTunesU,
iBooks Author,
Moodle,
Panopto -
Projects I'm proud of
Project Manager for yearly Massive Online Online Courses (MOOC), overseeing all aspects of delivery
Coordinating with technical partners in revamping of learning management system
Providing consultancy with other institutions in development of their own MOOCs
Digitising business processes for greater efficiency and reduced cost
Bringing video editing skills to enhance education offerings – producing innovative course trailers, student testimonial clips and video instructional guides
Creating interactive learning materials using eLearning software such as Articulate Studio and H5P
Co-authoring academic papers for European technology and education journals
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Qualities I bring
Multidisciplinary background - ability to work with all people across a broad range of professional backgrounds and technical skill levels
Aptitude for design and aesthetics - I love bringing good design practice to an organisation, and finding creative ways to improve the online experience for users
Eagerness to explore new technologies and take risks
Sharp analytical skills through combination of legal training and technical roles requiring solid troubleshooting abilities!
Self-directed
Creative thinker
A sense of humour!
Presenting at the World Conference in Online Learning in Dublin, November 2019
’Reducing the “bottleneck effect” – a five year study in increasing student engagement on Massive Open Online Courses.’
Digital Learning portfolio available upon request.